Quality Management System
Repeat business from clients depends almost entirely on the quality of your products and services. Having a robust Quality Management System in place will streamline project delivery requirements, profitability and competitiveness while promoting consistent, safe and ethical work practices. It just makes sense!
We will work with you to develop a complete Quality Management System which is compliant with legislative requirements and appropriate to the size of your business and its specific operations.
We can assist you in the development of a Quality Policy and relevant procedures which may include, but are not limited to:
- Document Control and Records Management
- Employee onboarding
- Sequence and Interaction of Business Processes
- Development of Company Scope, Profiles and Organisational Charts
- Development of Position Descriptions and Responsibilities
- Development of Business Objectives and Targets
- Objectives and Targets Management Plans
- Audit schedules and Procedures
- Risk management including SWOT analysis and business risk assessment
Quality Management System Audits
A Risk and Safety Solutions Consultant can conduct workplace inspections and systems audits to provide independent professional assessment of your workplace and identify potential areas of exposure in your current Quality Management System.
We apply specialised knowledge to mitigate risk while working with your team to support the integration of existing business systems into the QMS and achieve compliance with:
- AS/NZS ISO 9001 Quality Management System
- NSW Government QMS Management System Guidelines
Quality Management Systems Accreditation
Our professional and accredited auditors can provide a gap analysis against State and Federal Government requirements and provide solutions to ensure your business is compliant to certification level requirements.
These independent third-party audits can assist in accreditation for many government programs including requirements of the Federal Safety Commissioner (FSC) and the Australian Government Building and Construction OHS Accreditation Scheme.
Quality Management Plans - Manufacturing
Our team has developed and implemented Quality Management Plans for the Manufacturing Industry, providing companies in the sector with the quality assurance tools to raise client satisfaction and reduce running costs. We have a wide range of operational forms and checklists which can be customised to fit any manufacturing project.
Quality Management Plans - Construction
We specialise in providing efficient and easy to follow site-specific Quality Management Plans incorporating Inspection and Test Plans (ITPs) and hold points where appropriate. Our systems are comprehensive but flexible, having been developed in consultation with construction sector clients rated from Tier 1 to Tier 3. We have a wide range of operational forms and checklists which can be customised to fit any sized project including quality checklists for each trade and project phase.
Quality Monitoring
We can help you develop the necessary tools to manage your suppliers and subcontractors and monitor the quality of services supplied. This includes working with you to develop tools for the evaluation of new suppliers and subcontractors as well as performance appraisal. This can include the evaluation of:
- Price
- Quality
- Delivery
- Service and Relationship
Consulting and Coaching Services
We provide coaching and support to ensure the quality solutions we provide are tailored your business requirements and can help you with:
- Quality Risk Assessment Training
- Quality Audits and Risk Assessments
- Development of Subcontractor Information Packages
- Subcontractor Performance Reviews.
- Supplier and Subcontractor Non-conformance Investigations
